The present invention relates to a method and an apparatus of managing information of service users for long-term health care services. The method of managing information of service users for long-term health care services comprises the steps of : receiving condition evaluation data on a service user from a service provider; producing at least one from a condition index, a condition profile, and a risk list with regard to the service user based on the condition evaluation data, and generating an individual condition report including the at least one from the condition index, the condition profile, and the risk list; receiving service priority information defining service providing priority with regard to the risk list from the service provider and the service user; calculating priority with regard to services that are desired to be provided to correspond to the risk list, based on the service priority information received from the service provider and the service user; and generating a mediation record part with regard to the risk list based on the priority. By reflecting the service providing priority with regard to the risk list required by the service user in the mediation record part, service user-centered health and care services may be provided.(AA) Start(BB) End(S210) Receive condition evaluation data on a service user from a service provider(S220) Produce at least one among a condition index, a condition profile, and a risk list with regard to the service user based on the condition evaluation data, and generate an individual condition report including the at least one among the condition index, the condition profile, and the risk list(S230) Receive service order information defining service providing order with regard to the risk list from the service provider and the service user(S240) Calculate priority with regard to services that is desired to be provided to correspond to the risk list, based on the service order information received from the service provider and the service user(S250) Generate a mediation record part with regard to the risk list based on the priorityCOPYRIGHT KIPO 2016