A real estate service system for providing real estate services in a retail shopping mall includes a server for storing and providing automated access to real estate service information and a real estate kiosk that includes a computer system that is coupled to the server. The real estate kiosk is located in a retail shopping mall and provides automated real estate service information to a potential buyer based on the potential buyer' s indicated preference. The computer system includes a processing unit, a storage unit, an output unit and an input unit. The storage unit is coupled to the processing unit and stores real estate service information. The output unit is coupled to the processing unit and provides real estate service information that corresponds to the potential buyer' s indicated preference. The input unit is also coupled to the processing unit and receives the potential buyer' s indicated preference.