A client-server architecture provides appraisal services between licensed appraisers and customers. The server includes an appraiser database having a plurality of records, and a query engine for searching the database. Each record corresponds to a licensed appraiser, and includes contact information and information regarding one or more locations in which the appraiser has expertise. An appraiser-client is accessible to the server through contact information stored in the appraiser database. The server includes a web hosting module that interfaces with the query engine. A customer-client communicates with the server, and orders a valuation of a residence. Videos, photos and architectural plans may be attached to the order. The query engine searches the appraiser database for an appraiser-client whose location information matches the address of the residence. The server utilizes the contact information to forward the order to the appraiser client whose location information matched the address of the residence.