A system comprising a computer-readable storage medium storing at least one program and a computer-implemented method for rating real estate agents are presented. Consistent with some embodiments, the method may include accessing agent activity data representing actions performed by a real estate agent while using a network-based real estate service. The method further includes calculating an engagement score and a prospecting score for the real estate agent using portions of the agent activity data. In some embodiments, the method may further include calculating a transactional score for the real estate agent based on the agent' s historical transaction data. The method may then determine a composite agent rating for the agent using the engagement score, prospecting score, and in some embodiments, the transactional score. The agent composite rating may then be presented to users of the network-based real estate service.